SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WorkoutGymShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workoutgymshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looks great
Bags super nice I recommend thanks to suppliers
fast delivery
Excellent Product
A good, compact sports bag. It looks pretty good. Sneakers, indeed, go to the side compartment, like a garage. Good, stitched, strong seams, very light. Of the obvious pluses and what is waterproof. Delivery less than two weeks.
THE product is good, but feixos are a little hard
️♀️️♀️️♀️️♀️️♀️
The bag, for training the most it is, a roomy, separate pocket for sneakers, and fast delivery, thank you to the store, buy guys!!✌& Middot;✌& Middot;
Fast shipping, quality is good, convenient that can be used both as a bitch and as a backpack
Sent the parcel very quickly. Came in two weeks, a new mail. The bag is good roomy and comfortable. Very satisfied
very nice bag and love it. very fast shipping
More then expected . Good quality . Prefered store
top
In Moscow, the bag came for a week. Great bag. Roomy. Put the equipment for the car. Helmet, feet, gloves and brushes. Recommend. Let's see how long it will last.
спасибо, пришло совместно с другой посылкой, размер ожидал побольше, сумка многофункциональная
All OK thank you
The bag is cool, of excellent quality.) But in live it is not quite large, medium in size) but I like it just for me)
The bag is good. Carabiners and rings are plastic.
Perfect. Fast delivery. Thanks
Very good. As it is in the description
All for 5⭐⭐⭐⭐⭐
Small
Arrived before delivery! Exactly what expected, good product.
I thought that was bigger but came right and will help me a lot.
Ótimo
Love it, not the biggest but not the smallest! The side is perfect and i would totally recommend! Came in about 2 weeks.
Good bag
Perfect
The bag came in SUPER QUICK! I'm really impressed by the quality of the bag. Great way to start off the New Year! Thank you!
Bag of medium quality, on their money. count to invest sneakers 46 size and basketball, as I was going-not worth it. for one form Suitable!
ok
с белой надписью качество хуже чем другие цвета. нет мягкой вставки к спине, ремней меньше.
Exact
Thank you. Good position. Same pictures.
Bag excellent quality, beautiful and spacious.
Bag excellent quality, beautiful and spacious.
Super Bag reached for a month
Very satisfied, thank you.
Did not receive But returned the money
Excellent for the price. Good quality.
Very cool and commode
Bag excellent store recommend 5 stars
I arrive this very well
All right was as I expected
Small, and so all the norms
Bag bomb, for a large person looks tinplate, roomy.
fast delivery
The goods came quickly to Ufa. All in place
Great product, many pockets, functional and sturdy
looking good
Great product enjoyed
Fast Delivery 10
Great product arrived very fast well before the expected
Hi everyone very good product that was well worth Mora's.
amazing bag
All cool
Fire bag! Quality, all zippers work. A long belt is also straps for carrying as a backpack are present. Riga is 17 days away. Recommend.
Thanks
Normal bag
It's faster relative
Arrived early, the material seems Quality arrived without any defect! Now will use to test quality.
Quality product, within the description. Arrived ahead of schedule. I am very satisfied! I recommend!!!!
OK
Genial..!
Everything came
Very good product. Such I expected. Compatible 100 percent with the description. Recommend.
A good bag for such money
My granddaughter liked the bag. And me too. I advise!
very fast shipping, beautifull and practic.
Okey. Movement around when carrying-seems to carry good living Especially for girls table seems good living Size may be different design simple and terrific
The bag is very high quality, I'm as happy as possible) I also note that the store immediately sent the order, which also can not but please)
The bag is cool, for two sports all at the same time. I'm happy. Shipping super fast.
EA photo looks more) there is a small smell, but in general everything is OK, sewing quality
ok
Great product
Great product
Product arrived fast.
Very comfortable and manageable for the perfect condition gym
Championship
Fineness
Sent just Mach! The bag is super, very large functional. I bought a child for sportswear. It is very convenient that the child himself can choose how it is convenient for him to carry this bag. Seams and zippers leave much to be desired, the store has partially returned the funds. Let's see how long it lasts. Your money is definitely worth it.
Excellent bag, recommend
Too Good
Good backpack
I arrive very soon, very good quality and very versatile , Very good product
Quality is good. But the size is smaller than expected
Very quality bag, it's smaller than it seems but definitely a good bag to carry all the sporting needs
Excellent quality! Recommend!!!
Excellent
good for the price, thank you
Everything you need is in it. Great for gym)
More petty than expected, even well is OK
Foremost ok
Normal comfortable, convenient for training, a good price/quality ratio.
Recommended store
Good quality and presentation, according to the photos, is smaller than thought, but it looks good.
Product on the expected value!
Very well described product and very cordial store.
great quality product
Todo bien. Envio muy rápido.
Great quality, but smaller than I had originally expected. Still a great little bag for sports, gym or a change of clothes.
Well received
Very nice
Very nice
Diisno bag! Zamovila for ditini, sports section
Product excellent
Super Top
Great bag!
THE product arrived as picture description, well packed, all right, great quality, very beautiful and practical, arrived fast, can buy without fear Super recommend
A good bag for the use that I will make. It suits me and can serve as hand luggage for the plane. Very practical
Convenient. And backpack and bag. Recommend
Norms
nice!
Zac more lots about look four.
Very good, but the side zipper purse broke the first use. Very weak
Все супер, дети довоны!
Very fast shipping 100% recommended
Item quality, material strength and perfect finish. THE size is very good and delivery in Brazil was super fast.
Super, as pictured. The quality is excellent. Recommend!