SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WorkoutGymShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workoutgymshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All is well, satisfied
It is a good quality shoe sole chunky
Excellent sneakers, I order the second time, the first blue color wore 3 seasons, excellent quality and design. It is a pity, it is true that the store did not put the insole spare. Purchase satisfied
Come to Zaporozhye in 17 days. Quality corresponds to the price (visible glue), took the size 43 although I have 42 and was not mistaken, come on! (I have a high rise and size 1/2 in my opinion). The store closed additional insoles.
All as in the description, the quality is excellent 5 points, the size is in size.
Хорошие кроссовки. Хорошо упакованы, продавец положил дополнительные стельки. Всё супер !!!
Profit quite quickly I wear 42 8.5 European size ideally approached the quality quite good producer I recommend!
Sneakers of excellent quality, factory, odorless. The sole is whole, heavy, should be worn for a long time. The size approached perfectly, chose on a dimensional grid. To Kharkov, the parcel went a little more than a month. Thank you to the store, I will order more
Quickly delivered! Order quality is satisfied! Seller recommend!
Received for two weeks, the delivery of mistex, the quality is super. The day has so far attributed only positive emotions, do not soar. Bonus extra insole
Excellent spring-autumn sneakers. Came in an air bag. Quality seems to be good. Let's see how much will last
The quality is good, sewn neatly, I do not even doubt that they will be worn normally, I took a lot of shoes of this company, shoes are not killed. Like many sneakers Bona, a little more, on the foot of 29 cm took the size 10 (45), sat down as it should with a small margin, the size 10.5 would be a centimeter and a half large. The store now of course very slowly sends, but arrived quickly enough. At the request of the seller put additional. Insoles.
все отлично
спасибо ,качество хорошее ,пришло очень быстро .
Хорошие кроссовки очень качественные рекомендую к покупке
Ordered 16.04.2020, in Nur-sultan came on 29.06.2020. It was necessary to order a smaller size. After fitting, it turned out that sneakers for 1 cm large were. But it's not the store's fault. In appearance, the material seems like a draw, but the sole seems to be greasy, similar to paper. A little smell, with time we'll see.
Товаром доволен.Для повседневной носки самое то.Размерная сетка верная.Сшиты аккуратно.Доставка быстрая BONA- молодцы.
Fast delivery, excellent packaging, shoes description corresponds, I recommend to buy, thank you for the insole!
Paint bomb. The salesman helped determine with the size. Put the extra. Insoles. Recommend.
отличное качество!
The product corresponds to the description. Quality is good. Stop 26,5 cm took 27 cm (42) sat perfectly
As always, everything is fine!
Everything is OK, I recommend
For such money very good sneakers
Как и всегда качество отличное! доставка быстрая. Покупаю эту обувь регулярно и советую всем друзьям
как на картинке, товар соответствует описанию.есть небольшие потёки клея на подошву и верх сшит неправильно,фото прилагаю,но по большому счёту кросы норм,брать можно.
Excellent, all as in the photo!!
Fast shipment arrived in Italy in 20gg. Goods well packed with protective packing and without box arrived in excellent condition and perfectly corresponding to the description of the store. The item is well-made, it is the first time you purchase a model of this brand and I was very satisfied, the fit is perfect match the table, the I have worn for provarle and me are held throughout the day forgot them truly comfortable foot the fit is suitable to a normal foot, Add a number if you foot wide or the instep high, mainly fit in the half-season but I believe that I will even in winter if not too cold, the mesh of the shoe is ok. Trustable store buy with confidence!
As always, everything is super
Fast shipping. Before St. Petersburg in two weeks. Sneakers are chained. The truth is heavy, the seams are even. No glue. The size of the table approached as it should. Recommend. Thank you store.
Fine quality, comfortable shoes. I have 43 size wide feet, I bouhgt size 9 shoes. No free space for feet inside the shoes, but I don't feel uncomfortable, just some tight.
Corresponds to the description 8.5 size 42 is indicated on the insole
Как всегда отличное качество! Ношу сам, почти все мои друзья и заказываю на подарки.
Sneakers came to Uralsk for 27 days, the store sends quickly, the quality is excellent, the size matches, I have 43 everything is fine, the second time I'm happy (a week earlier I received Winter sneakers, the quality is excellent), the lines are even. Sincerely recommend!!!
Hardly found its size, all OK
The quality is excellent. Carefully with dimensions
The product corresponds to the description, took to 43 size. The husband is madly happy with the purchase. The Kemerovo region reached almost a month.
Looks just as described. Nice old school look to them. I'd say get 1 whole size larger if you have orthopaedic insoles. They look like they're on wrong sided, but they're on the right feet. I'm happy thus far.
Good time of day! The product really corresponds to its description. Sneakers are just fire! This model is ordered for the second time, they are light and comfortable to wear. The quality of their workmanship, materials, as well as fast delivery is beyond praise. To the store of success and prosperity! I recommend to buy.
Crose cool, quality material, without foreign smells, suede quality, shoes comfortable, light, look great, on the leg, like slippers-legends, I'm happy with the purchase. The store has also invested chic insoles as a gift))) I recommend both the store and the seller.
In appearance, the quality is good, different croses from Bon took, worn for several years, like this time will show.
Sneakers correspond to the description. The star was removed for the fact that the sneakers are not clean, on the sock dirt, on the sole white stains and dust, was it measured, or what? I haven't measured it yet. Do not stink and then well) delivery of 19 days to Tatarstan.
Excellent quality, excellent packing, size in size (EUR: 46), I recommend. Delivery to Lipetsk 23 days. Thank you. (Parcel is well packed.)
At its 42 took 8 and in vain, it would be better to take 8,5 on the table. Slightly tight, but I think they are carried. The smell is almost no in appearance of quality, the insole is glued. I hope they live a couple of seasons.
кроссовки хорошие, размер 42 на стопу 26.5 сел отлично, пятка низкая,материалы качественные, натуральная замша и сетка с пропиткой и подкладкой. пришли с небольшим косяком с уровнем отверстий под шнурки, с продавцом договорились о компенсации
A little narrow. Come quickly. Quality at the level. Much better than customs. Size as it should. Recommend
Excellent classic sneakers. Made soundly, most likely will serve until the solid layer of the sole is erased. The base is not cardboard. Especially pleased that the size perfectly approached.
Fast delivery. looks good. spring-summer-autumn is normal.
nice shoes for good price.
The shoes look great, made qualitatively and that light-weight. At 42 size took 8.5 on the table, came up perfectly. Delivery fast-the goods were sent to the trail. Day, went 11 days. I recommend to buy.
Description corresponds. The quality is excellent. I take this model for the second time. Light and soft. At its size 42 and a half I take 43. They are. Packed perfectly. Delivery three weeks. Thank you and success to the store!
Took on the Dew. 43 - 9,5., they sat perfectly. I buy from Vona third, these are the best. The store of the insole closed the spare, at least in the parcel was not, in the previous ones were.
Это мой первый опыт покупки обуви на Али. Долго думал, выбирал, читал отзывы и решил попробовать взять недорогую модель, типа если не понравится, не так жалко будет. Не сказать, что я расстроен, но удовольствия минимум. Весной покупал в Спортмастере скетчерс, там конечно цена другая, но они сейчас подешевели на тысячу и стоят около трёх. Так вот, сшиты скетчерсы гораздо качественнее, на ноге легче, ноге в разы комфортнее, возможно из-за гелевой стельки. Эта модель Бона сделано довольно топорно, жестковатая. Откровенных косяков нет, кое где присутствуют следы клея, самый заметный недостаток это неравномерность шитья, обратите внимание на левый кроссовок - на нём больше площадь сеточки и меньше ткани, одошва довольно жесткая. Скетчерсы брал 41,5, нога у меня 26.2-26.3 мм, я выбирал между 41 и 42. Прочитав отзыв человека о том, что кроссовки со временем немножко разносились, решил взять 41. Носил пока мало, по ощущениям сидят на ноге очень плотно. Буду использовать там, где жалко хорошие
I ordered to replace the old bonovsky crops. disappointed. I chose a similar model, because there is no one for sale. Sneakers are small! The size is like the old 8,5, but the finger rests and is too narrow. The old ones were made of natural suede, new ones from the substitute. There are no complaints about the quality, the delivery is also normal, as usual.
Delivery to mezha city, cross-country curtains without glue and without smell Packed good in podarunok poclali orthopedic verbs At 43 rosemir took 9,5 Buy recommend
This is the second pair! Quality and price will return necessarily!
Chic
I ordered shoes on aliq for the first time. In appearance, everything is sewn/glued, without jambs. The size range in general corresponds to the full 45 seemed small, but here is some sports thick insole, without it just right. So I'll buy separately thin insoles. The crosses themselves are soft, the leg is comfortable. Packed in a big air bag. To Minsk were 71 days. If there are problems-I'll add a review, and in the meantime-a firm 5.
Crumbs Super! No flaws. Size fits. On the leg sit neatly. Seller recommend. *********
The sole is not super soft, but in general the product is satisfied, managed to snatch for a thousand and a half. I recommend boldly! it came three weeks to Penza