SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WorkoutGymShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workoutgymshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They are very light, comfortable as the picture in the description. They arrived very quickly over the test I love the next one I buy it again.
Decent quality
They are great ordered some more
so nice
Lite as a feather very comfortable hardy know they're on your feet
Very fast future postal parcel strongly recommend all Salesman and product Super
Very comfortable and light. Size ok.
sneakers looks just like in pics. Good produkt
Good value for money
Looks good. Let's see how it will be. There is practically no smell
Pretty! To see if she stays well with time
Shoes super. Light and not stink rubber. Very comfortable and size for 43 perfect
coool
At its 36,5 ordered 36, thought small will be, but even a small stock is, on a warm sock you will not wear, but if someone takes for training, then you can take in size
They're very cute, the sole is a little hard. They look good on and although they were a little tight at first, the size is right.
For the money paid is a good buy soft sole and good terminations
At his 42 ordered 43, everything was fine! On quality if for the season enough then well, (I think that the paint will climb), but when I ordered it ready, I think my money is worth it. Delivery fast!
nice
I like them recommend
Very well described
High-very beautiful and so comfortable. Thank you very much
It's good for what they're worth.
I use a 44 pedi a 45 and great. Lass zapas are very well at the price I will order in more colors. 9 days I arrive the order thank you
Good quality and fast shipping
Perfect and comfortable shoes, very light and good value for money
Nice shoes. Lightweight, comfortable. Sun liked it.
Conform to the picture
Posilka ygo to Ukraine 2-dnev. Commodity збігається Z OPIS. Recommend.
Very fast delivery!!! Light, odorless. With the size guessed. All OK. Thank you!!!
Easy to look good but must be worn to understand
I also want a high quality thank you
Good running shoes
I liked tennis very much the colors are alive and very comfortable I bought a 39 and it fits perfect
very fast deliverery /size 45 Chn some 43 eu
Very nice and good quality and very comfortable I will buy again that's for sure!
The paint is super. I took my wife, 41 size 25.5 cm. It is necessary to take on half the size more. But so everything is super.
It is the third parties that I buy of this type and the age that are good value for money and carving perfect as here in Spain.
Just cute!.
Very good quality of ten
Wanted a pair just to be able to knock around in but these are good enough for gym use aswell. Really comfortable and very light; just got to keep them away from my son now!!! They also came in a very fast delivery time.
Super
In general, rare shit, the photo looks much better than the willow. The tongue is very thin, the sole feeling that foam, the leg does not hold too thin material. I do not know how long it will last but the feeling after the first 100 meters they will fly apart))
Sneakers came on time, the size approached, but the quality is so-so, stinks of cheap plastic, probably enough for the season. Overall satisfied.
Envío rápido. Aconsejo pedir un número más grande
Качество ! ( за эти деньги) взял на размер больше, всё ок!
Super polecam
Trampki super. Rozmiar zgodny z opisem. Nie bierzcie większych.
Классные кросы, сыну очень понравились, лёгкие, на первый взгляд качественные, стоят своих денег, пришли за две недели, размер соответствует таблице.
Неплохое качество, советую!
muy bien
красивее, удобные, прочные, не пахнут!
отличные, яркие, прочные, красивые!
muito bonito ,e confortável, e chegou super rápido
súper, súper
Товар доставлен до Курска за 12 дней. Упакован в пакет. Повреждений нет. Трек прослеживался. С продавцом не общался. Кроссовки замечательные, красочные, лёгкие. Своих денег стоят. Покупать надо на 1-1,5 размера больше.
You know, good sneakers!!!!!! Easy, sewing good. I wear 45, ordered 45, but probably it was possible to order 46. slightly Press. But I think they are. If not, I'll take out the insole. And so satisfied!!!!!! I recommend!!!!..
Доставка до Курска заняла 16 дней. Трек прослеживался. С продавцом не общался. Товар отправлен быстро. Качество кроссовок хорошее. Маломерки. Надо брать на 1.5 - 2 размера больше. Продавца рекомендую.
아버지 선물로 구입 했습니다. 가볍고 예뻐서 좋아하셨어요. 감사합니다. 빠른배송 만족스러워요
Very comfortable and perfect size thank you
Super fast delivery made, the size of one more ordered from me 43 and the Order 44 all came up. Thank you Chinese store.
Like it very much
Very fast delivery, good quality sneakers. My wife is happy, thank you. I recommend the goods and the store.
Normal sneakers, very light. Sit on the leg well, size in size. If the legs are more than usual, I advise you to take on a larger size. There are also small jambs. All in the photo.
Only Black, Orange was not
Sneakers cute look stylish, the size grid of the store corresponds to the size. Sent and delivered quickly.
Wow wow wow Shoe מעלפת!!! Size 39 Chinese compatible learning 39 Europa leg length 24.5 cm m Arrival within Weekly very fast
I have a size of 40, sit tight. Maybe it was necessary to take 41 or carry, let's see. He did not communicate with the store, he sent it quickly.
Ordered sneakers 08.05.2020 came 26.05.2020 relatively quickly, the quality pleased I thought it would be worse, I advise buying.
Crosses are good, in appearance the quality is acceptable for this money.
Light, comfortable! The goods are satisfied!
Sneakers are good quality, made neatly, the sole is soft, breathable. All as in the description
They look beautiful.
It was delivered within 2 weeks. For such a price, the quality is normal. They look beautiful. The store is in good condition
Great shoes, great colors
I like
Cool, served quickly