SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WorkoutGymShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workoutgymshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A chic towel size matches, it is very convenient to take on the road when you do not really want to wear a lot, quickly absorbs and dries quickly. It is convenient yet that there is a handbag for storage, which makes it very easy to carry. Thanks to store for fast shipment and quality product.
It's clear, it came fast! I am satisfied with the product, good store, everything clearly without delay!!! I put 5 Stars!!!
Soft, without sticking threads. Sizes correspond. For myself, I have not yet decided-it is more convenient as a cylindrical-shaped cover or a flat rectangular cover. (have the same store) The plus of the cylindrical shape will be: with a neat fold of the towel, the place remains; if you fold inneatly-the towel still fits.
Good looking, shipped fast.
Nice towels! Just an indispensable thing for travel. Water is well absorbed, places are small and the weight is small. On the towels there are loops that are similar. The seams are neat, there are tags about the composition, the manufacturer. Very high quality. Thank you very much to the store, the parcel was delivered quickly, in just 10 days to Rostov-on-Don. I recommend the goods and the seller, I will order more!
Pleasant to the touch, the size and compactness are impressive.
Quality is good. The edges are overlaid, the threads do not stick out. The size is slightly smaller than a terry towel. Very thin. The asshole is small in size, you can sit only a thin man or a child.
I received the parcel with another track. I went to the same as always. about a month. Towels are cool, but they should not be washed out as we used to, but get wet. it kind of sticks to the body. thank you, I take not the first time.
The quality of stitched lines pleases. Pleasant material. in use did not try
On a small there is a loop with a button, on a large just a loop. The towel is pleasant to the touch. Took as a gift
Ordered 16.02.20, received 02.03.20. The goods are quality, I order a second time. The store is excellent, responsive, sending fast. The order is satisfied.
I'm on time, all right
Excellent) and fast delivery!
Very satisfied with the Order Seller recommend Thank You fast Delivery 2 Week
Love it! The linens are of super quality, the big as the small. Thank You
Practical and light towels. Ideal for camping. Quick drying.