SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WorkoutGymShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workoutgymshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sneakers fire, I like it, the second pair of shoes bought by this company
good quality with good price. like it
Corresponds to the description. At its 28.5 cm took 10 size. It seemed that even a little appearance is good. At us such sneakers would cost much more.
The quality of "bona" is very like. The son of a foot is 28 cm. The 10th size is too big. Who has a small rise and a narrow foot, you can safely take a smaller size than described. This store has my third purchase. Packing worthy. Delivery 3 weeks to the Rostov region.
Exactly like at picture, nice quality and super fast delivery! Thank you!
The store put extra insole in the package. It is very good looking and comfortable. Thank you for the fast shipping...
The product corresponds to the description. The store sent it immediately. Went to NSK for 20 days. On his 43 ordered 44th, came to cakrat. True, the color turned out to be somewhat unexpectedly bright. Green crosses turned out to be more saturated-turquoise color) in general I like))) Z. S. The gray inner upper part of the back was partially dipped with paint on the outside. But that, in my opinion, is not substantial.
Thanks friend! Sneakers liked. Put down the insoles. Sneakers are very soft. Rubber outsole, good grip. It's great!
Took the size bigger, the purchase is pleased, the store recommend.
Great stuff. The quality of tailoring was pleasant. The store is sociable. The size of 9,5 (seller's advice) approached, but Butt (stop 28 cm). The insole is thick, so it is better to choose the size 10, the leg will be more comfortable. The seller put spare orthopedic insoles at my request. Thank you to the seller, I advise everyone.
Good Goods.
Good crosses for 3-4 seasons. ARC for dodatkovy steelki
Good crosses for 3-4 seasons
Krasovki are good. At 41 took according to Table 42 (26.6). Small, take more.
There's a little marriage. I took it from the sale, so whatever. I wear 42, a little too big. It's probably 43. It'll be fine in the fall. Soft and dense. The sole is glued. The smell is present. Recommend. Took with discounts and coupons for 1030 rubles.
In Kiev went a little more than a month. Ordered Black and Blue. Bought for 13 $, so that the price corresponds to the quality.
Quality product.
Классные кроссы...
Fast delivery made shoes very well recommend salesman
Excellent for 1050 rubles. At 43 Russian approached in the butt, without stock. Shipping fast.
Delivery is fast, delivered in good condition. Corresponds to the description. Fits well. Excellent quality. Excellent purchase. Great store. Thank you.
For 1,5 stucco, they're just awesome. At the foot of 27 cm. Or 42 our 9 and 43 are just right!
Очень хорошее качество, на уровне именитых брендов. Очень напоминают NB и по материалам, и визуально. Быстрая доставка. Качественная упаковка. Единственный момент, цвет в реале не такой красивый как на фото. Ношу 42,5-43 заказал 44 отлично подошли. Рекомендую, останетесь довольны. Всем удачи.
Very comfortable shoes, delivery average in terms of Krasnodar. store umnichka!!!!!
Very good sneakers. Natural suede. Delivery 2 weeks.
In the course of brothers from different pairs judging by the type of tailoring of socks shoes either put a parrot or they have a Third Grade not marriage and so well-sewn for such a price to work converge.
Приехали быстро до Питера.Продавца рекомендую.!
Very fast delivery. Already 2 times ordered. Thank you store.
Sneakers norms, came in 3 weeks. Only wrong with the size, 10,5 on the insole 30 cm, the son is great.
Sneakers came in 10 days, very quickly! The size approached, cool, comfortable,! Insoles as a gift, thank you very much, excellent service! Be sure to return to your store!
Sneakers are expensive. The size corresponds to the table. I recommend it to everyone. On the leg sit perfectly. The store is good.
Two weeks before the Krasnodar Territory. Track was tracked all the way. Shoes quality. Thank you. On my 45 RR. Slightly small.
The quality is good when ordering in the picture were gray and came Green. So be careful when choosing the color
Sneakers for the spring-autumn. Heavy. I took one size more than usual I wear. Come on. Transportation took a month.
Looks good. As will be in the sock let's see. Like leather. my leg is 27 cm. Ordered 43 size, approached. But there is no stock.
Shop is excellent, we will cooperate
Good crosses, quality. I have a clean 43 size.. I took 9 27,3 cm ,8, back to back, I need to put on a size, take on a larger size and everything will be OK. Good shoes and store, recommend
Very satisfied, liked! Size matched! Delivery fast, store recommend!
Доброго времени суток, уважаемые покупатели и продавец! За 14 дней отправление доставлено в почтовое отделение по месту выдачи. Упаковка не нарушена, кроссовки упакованы в «пупырку». Качество обуви неплохое. Программа «Plus» не действует: отсутствует маркировка на почтовом пакете, поэтому курьер не осуществляет бесплатную доставку. До свидания!
Chic sneakers! Soft, springy. I was very reminded of NB 574. The base insole is just super, you will not see this sometimes even in A-brands! Put additional insoles as a gift, also very high quality. I recommend the store and this brand of shoes!
быстрая доставка. быстро отправил. хорошая обувь. спасибо продавцу.
Got the sneakers today. On delivery times-a month, according to the description-quite accurately. On the leg sit well, but I'm back to back, I wanted half the size more. Sent insoles as a gift! I recommend the store and sneakers definitely. Advise when ordering
Excellent sneakers, packed well, delivery fast, store honest and responsible, I recommend
Sneakers excellent quality super arrived in a month. packed also well finished the whole. about the size immediately wrote off with the store measured its size turned out to me 41 but ordered 42 according to the size of the insole fit everything clearly sits perfectly. soft fabric. comfortable insole. high rise. I advise everyone.
The size is approx. Delivered in three weeks.
Zamovlennia came to ukrpotta for 30 dnev! Cross-ups of the arch, blue like that! Good packing, without dents! The store has put spare laces! Taking the shkirane, cope with suede! I recommend the seller and the store definitely!
Здравствуйте всем всё ок упаковка хорошая без проблем и нареканий. Советую продовца
Comfortable, at its 42 ordered 43(9) just approached. Packed well, on the way tracked to the end.
All beauty!!!
Sneakers look good, though there is a little paint on white, but the main thing that would be well worn
All as in the description. The dimensional grid corresponds. Quality satisfied. The store answers all questions. Thank him Shcha help
Very worthy sneakers, the material of the soft smell is not the sole soft I really liked. let's see how they will be when you wear it.
На свои 26,5 заказал 9. На мой взгляд великоваты. Остаётся мм 15. Девятого размера были (и до сих пор) только зелёные. Мог бы взять 8,5 любого цвета. По качеству: косяки, конечно, есть. Видно на фото - носки. Но мне ходить в деревне, пофиг. Тяжеловаты, но ноги передвигаю. С доставкой - эпопея. Три раза менялся номер отслеживания, посылка объединялась с другой. Наверное, правильно и дешевле. Но это логистика Али. Это их дело. Так, что если у кого-то такие же проблемы, не переживайте. С продавцом общался много и общением доволен. Очень внимательный, на вопросы отвечает быстро. Одарил меня подарками. В целом покупкой доволен. Со всеми перепетиями, доставка месяц. Обычно недели две.
Thanks Bona, you are the best!!!
Thanks Bona, you are the best! Very comfortable shoes, the size matches, thanks for the additional insoles!!!
Size just. Delivery fast 2.5 weeks. The color is only lighter than in the store's photo (you can compare with my photo)
Fast delivery two weeks, packed in air bag, store put extra insole, thank you very much.
Sneakers are very cool, the quality is excellent, comfortable, satisfied with the purchase of 100%. Product and store recommend! Ordered at once one more! Delivery 2 weeks in the Kiev region New Mail. Thank you seller!
Sent quickly, got in three weeks. Sneakers are good, quality. With the price of 1000 rubles just super. At its 40 Russian size ordered 8 (41 euros). approached well. The sneakers are quite heavy, but as demi-season just right. The store put additional insoles as a gift, but I asked in advance.
Shipping fast. Externally look good, but heavy. Additionally sent insoles.
At 43 domestic 44 Chinese is not enough.
I made an order for another of the sales in late March. Asked the store to put additional insoles-and they are. For this and courier shipment-thank you. And now about the negative moments: expected a little bit not what I got. The feeling that the sneakers are "pressed", pay attention to the corners, there, where the last holes under the laces are very "Cotton", empty inside, crumpled and maybe quickly break/climb. General execution could also be better, sometimes stick out strings, krivovno, but most of all, I was upset by the immetric details in the area of the fingers. In the photo failed. In size came up, but they are like oak and narrow, there are no socks in comfort, at least right away, I hope that will disappear after the discharge. Now their price is $30, but it's bullshit, they're half worth it.
Suede, looks good, let's see how much they will serve, came quickly, less than 2 weeks, I did not expect such fast delivery.
Description at 100. Clear bark from Bona. satisfied more than. The goods came 20 days before Kazakhstan.
Sneakers-Super! Good qulity. The store did well, put additional insoles, very nice. Delivery directly to the doors, very pleased.
Went to Volgograd for 2 weeks. Suede natural, Super shoes, took on stock, insoles as a gift, the price is funny for such quality, I will definitely order more. The shoes are comfortable with artopedic insoles for sports the most time!!! In short, you need to take!!!
Good low cost shoes
Отлично, с размером угадал. Так же его можно корректировать стелькой, родная толстая и это хорошо. Возможно будет дополнено но пока кайф
We went very long because of the pandemic. But came) made soundly, heavy, the leg sits well. Took 43 on a foot of 25 cm (from heel to thumb). Look stylish. At the request of the store put a pair of orthopedic insoles in the parcel, just for free, for which Thank you very much. I recommend both the store and the brand bona itself, I will buy more and will advise friends.
All the norms. if only the letters have learned how to sew correctly
27.03 were frozen, 27.04 were denied by mlevich. Cross-stitch arches yakysno vigosleni, зруч. Chi povnisteu-shkiri is an important racist. Rosemir 10 per foot 28 cm Italian. Vartuyut teh grosha. The goods are the same, the store is not the same. Recommend!
Sneakers of excellent quality. Comfortable on the leg. At its 45-took a larger size, fit perfectly. The store is sociable. I put in some extra insoles. Shipping fast. In general, everything is on the level.
Ordered June 20. Sent 21.06. My size is 43-44, ordered a size bigger and guessed exactly what untold pleased. Thank you very much to the store. Sneakers of very good quality. Order, don't be afraid. I recommend this product and the most proadavca. Thank him and good luck.
Cool. Are good. I liked the color very much. The sole seems like something! For the season is exactly enough. Or maybe 2. I recommend! Took for 1170 on the stock. The store is more expensive. I wear 42, so at the time I fell.
Thank you to the store for sending the parcel quickly. But I made a mistake in size. My 43 size ordered 44. A little more. We'll have to order a new one.
Sneakers were light gray, not just gray. Almost white.
As always, sneakers are good, suede, as a gift put additional insoles, I order not the first time from this store, as always satisfied, the size corresponds to the table, recommend this shop, quality is good and delivery fast
Normul. I bought the size in size 43, sat tight. Changed the insole as I pressed on my thumb, with a thin insole well.
Norms, I liked
Croppers of good quality. .. Thank you to the store. We'll order more!
Paid 20.06, received by post 4.07. The sneakers are good, nice. No traces of glue or stinging threads. Heavy, it feels very warm, in cool weather. My foot is exactly 26 cm. 8- 41 size fit not just perfect, but. Who normal feet take their size, do not consult reviews where they advise to take a size larger. Received insoles as a gift, since this is my second purchase here. In general, while the purchase is happy, how will be worn I do not know, let's see in autumn. Thank you very much for the fast delivery, good quality of the goods and for the insoles. health and good luck to him and all of us.
Normal store quickly sent quickly received, I have problems with shoes decided partial refund
Sneakers took on size more on the advice of other buyers, 10(45) approached my 44 size without much stock, stop 28 cm. Crosses are soft, comfortable, suitable for running. The insole is bonovskaya soft from foam, in this model it is normally felt. In general, this model should be taken for a larger size, unlike other bona sneakers.
Got the parcel today. Paid 5.06 received 19.06. Sneakers are excellent, the store is just super. After payment immediately contacted me, adjusted the size and thanked for the order. I recommend the seller and wish him luck!
Croses are great. Suede. Took on sale at a discount was only 1100 R!!! Made neatly, the seams are even. On the foot of 26 cm ordered on the grid 25,9 - 41 R. Came up perfectly. The store is sociable. Recommend
Well, so-so quality. For 1300 will go. Split, black strip on the sole is not paint, the color matches. In 8.5 size insole 27.5. I don't think I'll take it again.
Посылка приехала за 21 день в Украину
Crosy class. The mouth of the arc and the pulp. In the spring and Osin-Super, on the Leto-hot booth. And Teper minuxi-City was shaking NP, potim track is missing. Знайшов info on the inched trackers, the Shvo is passed by the bridge експрес, Yakim fell to carry Dodoma Chi to his own reviews. In a washable city-they were sent out in Lviv-70 days of delivery!!
Very good crosses. Suede doesn't really look like that. Warm, with elastic insole, on dry warm autumn.
The parcel came quickly, I ordered my dad, after fitting, I will add a review
Excellent crosses In size came
Fast delivery to Ukraine by Myst expres. At 42 took 43, came to a shit! Recommend!